Policies — Gözde Çevre Laboratory

Our Quality Policy

As Gözde Çevre İş Güvenliği Ölçüm Test Analiz Laboratuvar Sanayi Ticaret Limited Şirketi, our aim is to provide accurate, impartial and reliable measurement, sampling, testing and analysis services in the environmental field.

With our accreditation scope in stack emission and ambient air measurements and our approach of verifying data from the field to the report, standing behind our results is the essence of our work. We carry out all activities in accordance with TS EN ISO/IEC 17025, applicable legislation and TÜRKAK accreditation requirements, and we continually improve our quality management system.

To this end:

Impartiality and Confidentiality

We act with independence, integrity and ethics; we stay clear of any commercial, financial or administrative pressure that could put our impartiality at risk, and we ensure that our staff work free from internal and external pressure. We protect the confidentiality of our clients’ information, documents, samples and results.

Technical Reliability

We assure the accuracy, technical validity and metrological traceability of our results; we work with validated methods and report measurement uncertainty transparently.

Competent Staff

We continually develop our staff’s technical knowledge and skills through training, authorisation and performance reviews, and make sure quality awareness is shared by everyone.

Client Focus

We meet client expectations accurately, reliably and on time, and treat feedback as an important input for improving our quality management system.

Continual Improvement

We regularly assess risks and opportunities; we develop our laboratory infrastructure, equipment and accreditation scope in line with client needs, and we plan and support everything needed to reach our quality objectives.

As top management, we commit to ensuring that this policy is understood and applied by all staff, that its effectiveness is reviewed regularly, and that the resources needed to maintain and continually improve our quality management system are provided.

Company Director

ALPER DEMİRKAN

Our Environmental Policy

Gözde Çevre Laboratory is an environmentally responsible organisation that applies its environmental mission not only through the services it provides but also, carefully, in its own operations.

🌱 Our Core Environmental Commitments

♻️ Waste Management

We dispose of our laboratory waste through licensed companies, without harming the environment.

💧 Saving Water and Energy

We use modern technology and conscious practices to minimise energy and water consumption.

🌿 Chemical Safety

We store chemicals safely and manage their use to minimise environmental impact.

📖 Training and Awareness

We hold regular training to build environmental awareness among all our staff.

📋 Legal Compliance

We fully comply with environmental legislation and closely follow local and national environmental regulations.

🔄 Sustainable Processes

We continually review our work processes to reduce our environmental impact.

🎯 Our Environmental Objectives

Raise the annual waste recycling rate above 80 %
Reduce energy consumption by 5 % a year
Optimise water use and prevent waste
100 % traceable and legally compliant disposal of laboratory waste
At least one environmental training session a year for all staff
Contribute to pollution prevention by delivering clients’ environmental reports on time and in full
Increase the use of renewable energy
Accelerate the move to paperless office processes

“Protecting the environment is not just a job; it is the most valuable legacy we leave to future generations. Every analysis, every measurement is a step towards a cleaner world.”

Gözde Çevre Laboratory treats its environmental commitment not as words on paper but as a value lived every day in the field, in the laboratory and in client relationships. Because we are responsible today for a greener tomorrow.

Our Confidentiality and Impartiality Policy

Gözde Çevre Laboratory carries out its activities impartially and protects the information obtained or created during laboratory activities, in line with the impartiality (clause 4.1) and confidentiality (clause 4.2) requirements of TS EN ISO/IEC 17025.

🛡️ Confidentiality

All information obtained or created during laboratory activities is treated as confidential, except information the client makes publicly available or as otherwise agreed with the client.
If we intend to place any information in the public domain, we inform the client in advance.
Where we are required by law to release information (e.g. reporting measurement results to the systems of the competent authorities), we notify the client unless prohibited by law.
Information about a client obtained from sources other than the client (e.g. a complainant or regulator) is also kept confidential; the source is not shared with the client unless the source agrees.
Our staff, the laboratories we subcontract analyses to and our solution partners are bound by these confidentiality obligations.

📄 Written commitment

All staff sign a confidentiality and impartiality declaration before starting work.

🔐 Access control

Access to laboratory areas and records is restricted to authorised staff.

💻 Electronic records

Access to electronic records is through personal user accounts and authorisation.

🤝 Impartiality

We act impartially and do not allow commercial, financial or other pressures to influence our results.
We identify risks to impartiality on an ongoing basis and eliminate or minimise them.
We do not provide consultancy on matters we measure or analyse where it could affect the independence of our results.
Our staff avoid situations that could create a conflict of interest and report any that arise.
Top management is committed to impartiality.

📞 Complaints and appeals

You can send complaints and appeals about our services, confidentiality or impartiality to gozdecevrelaboratuvari@gmail.com. Complaints are recorded and assessed under our complaints and appeals procedure, and you are informed of the outcome.

Privacy Notice (KVKK)

This English text is provided for information; the Turkish version prevails.

Under Article 10 of the Turkish Personal Data Protection Law No. 6698 (KVKK) and the Communiqué on the Procedures and Principles for Fulfilling the Obligation to Inform, we inform you about how your personal data is processed.

1. Data controller

Gözde Çevre İş Güvenliği Ölçüm Test Analiz Laboratuvar Sanayi Ticaret Limited Şirketi
Çobançeşme Mah. Atay Cad. No:18/B Çorlu / Tekirdağ, Türkiye
Email: gozdecevrelaboratuvari@gmail.com · Phone: +90 282 651 46 50

2. Personal data we process

Representatives of clients, suppliers and partners: name, title/position, contact details (phone, email, address); quote, contract, job and report records; invoice and payment information.
Website forms: our forms do not ask for personal data; the contact and quote form collects the company/organisation name, company email, company phone and your message, and the feedback form collects your scores, comments and optional company name. Please use a shared company address (e.g. info@) and switchboard number and do not include personal details in your message; any personal data sent anyway is used only to respond to your request. Form requests are deleted from the server immediately after being forwarded to our laboratory by email (requests that cannot be forwarded within 7 days at the latest); the correspondence is kept in our mailbox. To prevent the same request from being submitted repeatedly, an irreversible digest (hash) derived from the email address and message is kept for 24 hours. To prevent misuse of the forms (automated or bulk submissions), your raw IP address is not stored; only an irreversible digest produced with a secret key, together with a submission count, is kept for 24 hours after the last submission and then deleted (legal basis: the data controller’s legitimate interest, KVKK Art. 5/2-f).
Site assistant: questions the assistant cannot answer may be logged to improve the service. Please do not enter personal data there.
Site visitors (premises): security camera footage.
Website visitors: technical logs kept by our hosting provider for security (IP address, browser information, access time).

3. Purposes of processing

Preparing quotes, concluding and performing contracts; carrying out measurement, analysis and reporting services
Meeting legal obligations (e.g. reporting measurement results to the systems of the competent authorities); meeting accreditation and competence requirements
Finance and accounting
Responding to your requests, questions and complaints; measuring and improving service quality
Premises and information security
Exercising and protecting rights in legal disputes

4. Collection method and legal grounds

Your personal data is collected by email, phone, in person, through contracts and forms, our website forms, the client portal and the camera system, by automated or partly automated means, and processed on the following legal grounds under Article 5(2) KVKK:

Directly related to concluding or performing a contract (item c)
Necessary for us to meet a legal obligation (item ç)
Necessary to establish, exercise or protect a right (item e)
Necessary for our legitimate interests, provided your fundamental rights and freedoms are not harmed (item f) — e.g. security camera footage and service quality feedback

If any processing requires your explicit consent, it is obtained separately and in advance.

5. Transfers

Competent public authorities: such as the Ministry of Environment, Urbanisation and Climate Change, TÜRKAK, tax offices and courts, within our legal obligations
Partners who help deliver the service: laboratories we subcontract some analyses to; if you request occupational hygiene or periodic inspection services, our solution partner who carries them out
Service providers: accounting, banks and IT service providers (hosting, email and cloud)

Transfers abroad: The cloud services (Google) used for our website, client portal and email have servers outside Türkiye. Personal data processed through these services may be transferred abroad under the conditions set out in Article 9 KVKK.

6. Retention

Personal data is kept for the periods required by the relevant legislation and for as long as the purpose of processing requires; it is then deleted, destroyed or anonymised. Security camera footage is kept for 1 month.

7. Your rights (Article 11 KVKK)

To learn whether your personal data is processed
To request information if it has been processed
To learn the purpose of processing and whether data is used accordingly
To know the third parties, in Türkiye or abroad, to whom it is transferred
To request correction of incomplete or inaccurate data
To request erasure or destruction under the conditions of Article 7 KVKK
To request that correction, erasure or destruction be notified to third parties to whom the data was transferred
To object to an outcome against you resulting exclusively from analysis by automated systems
To claim compensation for damage caused by unlawful processing

8. How to apply

You can send requests about your rights, in line with the Communiqué on the Procedures and Principles of Application to the Data Controller:

in writing with a wet signature to our address above, in person or through a notary,
to our email address, signed with a secure electronic signature or mobile signature,
or from an email address you have previously given us and that is registered in our system.

Your application should include your name, (for written applications) signature, Turkish ID number (for foreign nationals, nationality and passport or ID number), address for notification, email and phone if any, and the subject of your request. Applications are concluded free of charge within 30 days at the latest; if the process involves an additional cost, the fee set by the Personal Data Protection Board may be charged.

9. Cookie policy

Our website does not use advertising, marketing or visitor-statistics (analytics) cookies. Only the following record, needed for the site to work, is used; strictly necessary records like this do not require consent.

Name	Type	Purpose	Duration
`gozde_cerez_tercihi`	Browser local storage (first party)	Not showing the cookie notice again	Until you delete it

Third-party content: The map on the contact page is not loaded until you press “Show map”; once loaded, Google Maps may use its own cookies and your IP address is sent to Google. Our fonts (Google Fonts) and some libraries (jsDelivr) are loaded from these providers’ servers, which receive your IP address. When you submit the contact, quote or feedback form, or when the site assistant logs a question, Google reCAPTCHA verification is loaded to block automated (bot) submissions; it runs only at the moment of submission, and Google may process device and browser information and use security cookies.

You can delete cookies and local storage records in your browser settings at any time. If analytics or similar cookies are ever considered, they will not be enabled without your explicit consent.

This notice is updated when needed; the current version is always published on this page. Last updated: 01.10.2026

The values behind every measurement